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Cookie Policy

Last Updated: October 2025

Operator: EZY TCM Pty Ltd

1. Introduction

EzyTCM is a practice management platform operated by EZY TCM Pty Ltd (“EzyTCM”, “we”, “us”, or “our”).

This Cookie Policy explains how EzyTCM uses cookies and similar technologies on the EzyTCM website and platform.

This policy should be read together with our Privacy Policy.

2. What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website.

They are widely used to make websites function efficiently, improve user experience, and provide information to website operators.

Cookies may be session-based (deleted when you close your browser) or persistent (stored for a defined period).

3. How We Use Cookies

EzyTCM uses cookies and similar technologies for purposes including:

  • Enabling core website and platform functionality
  • Supporting user authentication and session management
  • Remembering user preferences and settings
  • Monitoring website and platform performance
  • Analysing usage patterns to improve services

Cookies are not used to access clinical records or patient health information.

4. Types of Cookies We Use

4.1 Strictly Necessary Cookies

These cookies are essential for the operation of the EzyTCM website and platform.

They enable functions such as secure login, session management, and navigation.

Without these cookies, the platform may not function properly.

4.2 Performance and Analytics Cookies

These cookies help us understand how users interact with our website and platform, such as:

  • Pages visited
  • Time spent on pages
  • Error messages or performance issues

The information collected is generally aggregated and used to improve system performance and user experience.

4.3 Functionality Cookies

These cookies allow the website or platform to remember choices you make, such as:

  • Language preferences
  • Display settings
  • Previously selected options

They help provide a more consistent and personalised experience.

4.4 Third-Party Cookies

Some cookies may be set by third-party services integrated into the website or platform, such as analytics, support tools, or embedded content.

EzyTCM does not control the placement or operation of third-party cookies.

Use of such cookies is subject to the third party’s own privacy and cookie policies.

5. Cookies Used in the Platform vs Website

Cookies used on the EzyTCM website may differ from those used within the authenticated platform environment.

Platform cookies are primarily used for security, authentication, and session integrity, while website cookies may be used for analytics and performance monitoring.

6. Managing Cookies

You can manage or disable cookies through your browser settings.

Most browsers allow you to:

  • View cookies stored on your device
  • Delete existing cookies
  • Block cookies entirely or from specific websites

Please note that disabling certain cookies may affect the functionality of the EzyTCM website or platform.

7. Updates to This Policy

EzyTCM may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or website functionality.

The current version will be published on the EzyTCM website with the updated “Last Updated” date.

8. Contact Us

If you have questions about our use of cookies, please contact:

privacy@ezytcm.com

EZY TCM Pty Ltd

Adelaide, South Australia

EzyTCM

EzyTCM is a practice management platform
built specifically for Chinese Medicine practitioners.

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EzyTCM is a product of EZY TCM Pty Ltd. ABN 52 692 972 053