Security designed for healthcare clinics

EzyTCM protects clinical and personal data with layered safeguards, clear responsibility boundaries, and continuous monitoring.

Data encryption

End-to-end encryption protects data both in transit and at rest.

Role-based access

Granular permissions ensure users only access what their role requires.

Secure cloud infrastructure

Hosted on AWS (Sydney, Australia) with enterprise-grade security protections.

Automated backups

Regular encrypted backups ensure data recovery and business continuity.

Audit logging

System activity is recorded to support accountability and compliance.

Continuous monitoring

Ongoing monitoring and updates keep systems secure and up to date.

Security & Privacy

At EzyTCM, protecting patient data and clinic information is our highest priority.

Our platform is built on secure, industry-standard infrastructure to ensure your data remains safe, private, and reliable.

Trusted Infrastructure

EzyTCM is powered by Amazon Web Services (AWS) - a global leader in secure cloud infrastructure.

  • Data is hosted on secure AWS servers (Sydney region, Australia)
  • Infrastructure includes services such as Amazon S3 and managed databases

Systems are protected by:

  • Physical data centre security
  • Network firewalls
  • Continuous monitoring

Data Encryption

We protect your data using industry-standard encryption:

  • In transit: All data is encrypted using HTTPS (TLS)
  • At rest: Sensitive data is securely stored using encrypted storage systems

This ensures your information is protected from unauthorised access at all times.

Access Control & User Security

Access to clinic data is strictly controlled:

  • Role-based permissions (practitioner, admin, staff)
  • Secure login and authentication
  • Optional Two-Factor Authentication (2FA)
  • Session and access management safeguards

Only authorised users within your clinic can access patient records.

Data Hosting & Reliability

We prioritise local data handling and system reliability:

  • All data is hosted in Australia (AWS Sydney region)
  • Regular automated backups ensure your data can be recovered if needed
  • Built with redundancy to minimise downtime and data loss

Privacy & Compliance (Australia)

EzyTCM is designed in alignment with the Australian Privacy Principles (APPs) under the Privacy Act 1988.

We follow key principles including:

  • Collecting only necessary patient information
  • Using data solely for clinical and operational purposes
  • Protecting data from misuse, loss, or unauthorised access
  • Allowing clinics to manage and control their patient records

Monitoring & Security Practices

We continuously maintain and improve system security:

  • Real-time system monitoring
  • Regular updates and security patches
  • Adoption of cloud security best practices

Your Responsibility

While we provide secure infrastructure, clinics are responsible for:

  • Keeping login credentials secure
  • Managing staff access permissions
  • Using patient data appropriately

Questions About Security?

If you have any questions about security or privacy, feel free to contact us:

security@ezytcm.com