These Terms of Use (“Terms”) govern access to and use of the EzyTCM platform, website, and related services (“Services”).
EzyTCM is a practice management platform operated by EZY TCM Pty Ltd (“EzyTCM”, “we”, “us”, or “our”).
By creating an account, accessing, or using the Services, you agree to be bound by these Terms.
If you do not agree, you must not use the Services.
If you are using the Services on behalf of a clinic or organisation, you represent that you are authorised to bind that entity to these Terms.
EzyTCM provides a cloud-based practice management platform designed to support Chinese medicine and allied health practices, including features such as:
The Services are provided as a software-as-a-service (SaaS) solution and may be updated, modified, or enhanced from time to time.
The Services are intended for use by qualified health practitioners, clinics, and authorised administrative staff.
You are solely responsible for ensuring that:
EzyTCM does not verify professional credentials and does not provide medical, clinical, or legal advice.
To access the Services, you must create an account and provide accurate and current information.
You are responsible for:
You must notify EzyTCM promptly of any unauthorised access or suspected security incident.
Clinics retain ownership and control of patient records entered into the platform.
EzyTCM acts as a service provider and processes patient data solely to provide the Services, in accordance with these Terms, our Privacy Policy, and applicable law.
You are responsible for obtaining all necessary patient consents and complying with privacy and health information laws.
You must not use the Services to:
EzyTCM may suspend or terminate access for misuse or violation of these Terms.
The Services may include AI-assisted or automated features.
You acknowledge and agree that:
EzyTCM does not guarantee the accuracy or suitability of AI-generated outputs.
Access to the Services may require payment of subscription fees.
EzyTCM may change pricing or plans with reasonable notice.
EzyTCM aims to provide a reliable service but does not guarantee uninterrupted availability.
All intellectual property rights in the EzyTCM platform, including software, design, content, and branding, are owned by or licensed to EzyTCM.
You are granted a limited, non-exclusive, non-transferable right to use the Services during your subscription.
You must not copy, modify, reverse engineer, or resell the Services.
The Services may integrate with or rely on third-party services.
EzyTCM is not responsible for third-party products, services, or their availability, functionality, or security practices.
Use of third-party services may be subject to separate terms.
EzyTCM may suspend or terminate access to the Services if:
You may cancel your subscription in accordance with the applicable plan terms.
Upon termination, access to the Services will cease, subject to applicable data retention obligations.
Data retention and deletion are governed by EzyTCM’s Data Retention & Deletion Policy.
You are responsible for exporting any data you require prior to termination, subject to platform capabilities and legal requirements.
To the maximum extent permitted by law:
To the maximum extent permitted by law:
Nothing in these Terms excludes liability that cannot be excluded under Australian Consumer Law.
You agree to indemnify EzyTCM against claims, losses, or damages arising from:
EzyTCM may update these Terms from time to time.
Updated Terms will be published on the EzyTCM website and will take effect upon publication or as otherwise notified.
These Terms are governed by the laws of South Australia, Australia.
You submit to the exclusive jurisdiction of the courts of South Australia.
For questions about these Terms, please contact:
EZY TCM Pty Ltd
Adelaide, South Australia